Frustration

So for the last month I have been waiting for an acceptance letter from Utah State.  I've been looking ad looking but o such luck.  Finally a letter came Monday.  I was thinking hooray, it's here.  I'm in.  However, it was a letter to inform me that my application was incomplete due to the fact that my transcript from UVU, which I requested to be sent over a month ago, had not yet been received.  So I called UVU and found out that my transcript had just been sent that day.  I requested it to be sent the last week of January.  My card had been charged the first of February, and still it did not go out until this last Monday.  One more frustration about UVU to add to the list.